Metabolic Health Coaching

Refund and Cancellation Policy

Science Of Living Pvt. Ltd (“SOL”) reserves the right to refuse or cancel any order. Science Of Living at its sole discretion may cancel any order(s):

1. 1. If it suspects a fraudulent transaction(s), or
   2. If it suspects a customer has undertaken a transaction which is not in accordance with its Terms and Conditions, or
   3. For any reason outside the control of Science Of Living.

Refund/cancellation policies applicable in the following conditions:

1. 1. In case the buyer cancels the order online a day before the test is executed, the amount will be refunded.
   2. In case of failed transactions or double realization of account for the same order, the total deducted amount will be refunded.
   3. In case of cancelled order/failed transactions, the bank/card transaction charges of the buyer, if any, is likely to be forfeited.
   4. Science Of Living offers no guarantees whatsoever for the accuracy or timeliness of the refunds in the buyer’s card/account.
   5. In case of part cancellations, the amount refunded will correspond to the part cancellation.

Document Review Date: 01 March 2024
Version 2 of the Refund and Cancellation Policy